The Director of Clinical Services is responsible for all aspects of clinical services delivery, including clinical supervision and consultation for staff, supervision of interns, and programmatic planning. This includes clinical guidance and the provision of training and compliance oversight for all case management staff. The Director will support the expansion and enhancement of SAMMinistries programs and programs’ staff ability to engage clients in implementing the Housing First model and a Trauma-Informed approach to service planning and delivery. The Director of Clinical Services will offer training to staff across programs, as well training and support to SAMMinistries’ Development and Volunteer Services teams, as appropriate, ensuring that staff who serve clients possess the basic skills, knowledge, and tools to assist them in most appropriately engaging clients in needed services while respecting each client’s goals and the impact of each client’s experiences. The Director will also recommend policies, priorities, and procedures consistent with best practice, evidence-based models of care.
The Veterans Homeless Prevention Intake Coordinator is an experienced social service professional providing comprehensive intake and referral services to Veterans, surviving spouses and their dependents who are experiencing homelessness or are at imminent risk of homelessness. Candidate must be highly organized, efficient and demonstrate the ability to work with diverse populations in a fast paced work environment. Responsible for initial screening for eligible clients for SAMMinistries Veteran Services and for administrative and financial tracking for program activities. Must have strong interpersonal skills and the ability to develop and cultivate relationships within the social services community and other homeless services providers. Previous housing experience is preferred.
The Permanent Supportive Housing Case Manager is an experienced, social services professional responsible for providing high-quality, comprehensive, and intensive case management services to chronically homeless individuals residing in the community. The role of the Permanent Supportive Housing Case Manager is to build trusting relationships with program participants which will enable the participants to maintain housing and reach personalized goals. The Case Manager is dedicated to supporting and empowering participants utilizing evidence-based practices, including a Housing First philosophy, Motivational Interviewing, Harm Reduction, and Trauma Informed Care.
The Case Manager collaborates with a wide range of service providers with the goal of assisting participants to achieve tenancy stability, increase financial independence, connect to wellness resources, and increase community integration. Supportive services are offered to best meet participant needs specifically in the areas of physical and/or mental health disability, domestic violence, and substance use. The overall goal is to maximize housing stability for the participants and to put measures in place to prevent participants from returning to homelessness.
Under day-to-day supervision of the Transitional Housing Program Manager, and supervision of the Director of Transitional Housing Services, the Victims of Crime Transitional Housing/Rapid Re-Housing Case Manager (TH-RRH Case Manager) is an experienced social services worker providing comprehensive case management services to assist families qualifying as victims of crime, in transitioning from their residence at the SAMMinistries Transitional Living and Learning Center (TLLC), to permanent housing, and providing case management services to these families once they are housed away from the TLLC.
The Teacher Assistant will serve as a part of the team at the Childcare Center and will be responsible for providing assistance in the caring of children or as needed by the Lead Teacher. Some areas of assistance may include preparing activities and materials necessary for the implementation of the curriculum. Must have a passion for working with children and work cooperatively with Lead Preschool Teachers, Children’s Enrichment Center Director, and other SAMMinistries staff to ensure that children’s educational, developmental, and physical needs are met and that the Center’s goals and standards are met and maintained. Also responsible for reporting necessary repairs or damages and shortages of necessary supplies and/or materials to the Enrichment Center Director.
The Manager of Permanent Supportive Housing, in conjunction with the Director of Permanent Supportive Housing, coordinates duties with appropriate personnel to meet operational program needs, ensures compliance with grant and contract requirements, including those from the City of San Antonio, HUD and the San Antonio Housing Authority; updates and integrates current programmatic guidelines; performs employee counseling, performance appraisals, and oversees employee training and development. The success of this position requires the ability to foster communication and teamwork between case managers, support staff, partner agencies, and senior leadership. The Manager of Permanent Supportive Housing will assist the Director and senior leadership with long-term planning priorities to maintain operations ensuring that activities are appropriately integrated into strategic direction, as well as the mission and values of the organization. The Manager will perform daily management functions, organizing, planning, and guiding the implementation of all Permanent Supportive Housing services. Will review, evaluate, and control operations to efficiently achieve the goals and objectives of the program.
The Director of Transitional Housing Services coordinates duties with appropriate personnel to meet operational program needs, ensures compliance with grant and contract requirements, including all federal, state, and local government grant and contract guidelines, and requirements of all private foundation grants; updates and integrates current residential guidelines and policies; supervises and coordinates activities of the Transitional Living and Learning Center Program Manager, and in conjunction with the Program Manager, provides oversight of the Case Management team. The Director of Transitional Housing Services provides direct oversight of the facility’s Resident Monitors and Security Staff. The Director of Transitional Housing must demonstrate the ability to work cooperatively and efficiently as part of a management team that leads key components of the Transitional Housing Program. This team includes the Director of Clinical Services and the Education Director. The Director of Transitional Housing Services also must maintain a cooperative and productive relationship with SAMMinistries’ Development and Volunteer Services teams, to ensure the safe and efficient execution of numerous activities at the TLLC campus. The Director of Transitional Housing Services will represent SAMMinistries in the community, is responsible for maintaining established partnerships that contribute to the robust array of services at the TLLC, and should cultivate new partnerships as needed to assist families served in the Transitional Housing Program.
The COSA Rapid Re-Housing Case Manager is an experienced social service worker who is responsible for providing field-based, direct client services. This position will provide comprehensive case management, housing navigation, and housing retention services to eligible clients in a fast-paced, detail-oriented environment. Case management services include but are not limited to, outreach/ engagement, case management assessment, and service planning, connection to employment services or benefits, housing location, addressing all service needs to stabilize clients in housing and promote recovery and community integration as the client works to increase self-sufficiency. The COSA Rapid Re-Housing Case Manager will ensure that all required information is entered into HMIS in a timely manner and that client files are complete and accurate.