The VHSP Case Manager will provide comprehensive housing support to homeless veterans and dependents or surviving spouses and dependents so they can stay in their homes or re-gain housing after becoming homeless. Aids families in the community at risk of becoming homeless by providing assessment, financial assistance and comprehensive case management services. Assists families in developing a strong case plan consisting of goals, objectives, and tasks to prevent them from becoming homeless. Conduct outreach efforts with social service agencies working with veterans and/ or their families.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to the following:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Extensive previous case management experience is required. Excellent time management skills and the ability to effectively communicate both orally and in writing is essential. Bi-lingual in English/Spanish preferred. A valid Texas Driver’s License, a reliable motor vehicle and liability insurance are also required. The individual must have a high level of energy, creativity and flexibility. Experience and knowledge in providing services to oppressed populations and effectively collaborating with multiple human service providers are essential.
EDUCATION and/or EXPERIENCE
The position requires a Bachelor’s Degree in Human Services, Social Services Degree preferred or the equivalent experience with at least 5 years of case management experience.
Bilingual (English/Spanish) is preferred.
Ability to calculate figures, amounts and percentages by use of addition, subtraction, and division, as well, as the ability to develop and monitor a budget.
The case manager must possess excellent judgment and the ability to handle crisis effectively. Case manager must be sensitive to the dynamics associated with homelessness.
CERTIFICATES, LICENSES, REGISTRATIONS
Class C Driver’s License.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires on-site face to face contact with clients and program staff.