Case Manager – Veterans Housing Stability Program (VHSP)

Please send resume to [email protected]


The VHSP Case Manager will provide comprehensive housing support to homeless veterans and dependents or surviving spouses and dependents so they can stay in their homes or re-gain housing after becoming homeless.  Aids families in the community at risk of becoming homeless by providing assessment, financial assistance and comprehensive case management services.  Assists families in developing a strong case plan consisting of goals, objectives, and tasks to prevent them from becoming homeless.  Conduct outreach efforts with social service agencies working with veterans and/ or their families.


ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to the following:

  • Conduct outreach efforts with external social service agencies and veteran focused organizations in order to reach out to eligible individuals and/or families in need.
  • Screen and assess individuals and families requesting financial assistance.
  • Develop comprehensive service plan to prevent homelessness, provide case management services as needed and conduct six-month follow-up with individuals and families who have received assistance.
  • Carry a caseload; performing all case management duties.
  • Assist families in developing case plans.  Refer families to necessary services and coordinate with other providers to help families’ access services and achieve goals set in their case plans.
  • Maintain necessary documentation, reports and statistics.
  • Adhere to data quality requirements as well as contractual compliance standards.
  • Participate in community-building activities related to prevention programs. Identify other organizations in the community with like goals and establish formal and informal collaborations.
  • Meet regularly with the Senior Case Manager of Prevention Program to review program targets and progress.
  • Enter all program related data into the HMIS System.
  • Other duties as needed or assigned.






To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Extensive previous case management experience is required.  Excellent time management skills and the ability to effectively communicate both orally and in writing is essential. Bi-lingual in English/Spanish preferred.  A valid Texas Driver’s License, a reliable motor vehicle and liability insurance are also required.  The individual must have a high level of energy, creativity and flexibility. Experience and knowledge in providing services to oppressed populations and effectively collaborating with multiple human service providers are essential.



The position requires a Bachelor’s Degree in Human Services, Social Services Degree preferred or the equivalent experience with at least 5 years of case management experience.



Bilingual (English/Spanish) is preferred.



Ability to calculate figures, amounts and percentages by use of addition, subtraction, and division, as well, as the ability to develop and monitor a budget.



The case manager must possess excellent judgment and the ability to handle crisis effectively.  Case manager must be sensitive to the dynamics associated with homelessness.



Class C Driver’s License.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires on-site face to face contact with clients and program staff.


Please send resume to [email protected]


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