The Rapid Re-Housing and Prevention Services Case Manager is an experienced social service professional providing comprehensive case management services to individuals and families who are currently homeless or at-risk of homelessness. Desired candidate will assist individuals/families with homeless prevention and rapid re-housing services and will primarily serve families and individuals who are seeking assistance through SAMMinistries’ Veteran Programs. Case manager will assist families and individuals with obtaining or maintaining housing stability by developing a strong case plan consisting of goals, objectives, and tasks that will help the family reach their maximum capacity. Facilitates access to community services to help the family increase self-sufficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following reflects SAMMinistries’ definition of essential functions for this job but
does not restrict the tasks that may be assigned. SAMMinistries may assign or reassign
duties and responsibilities to this job at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Candidate must have excellent time management skills and the ability to effectively communicate both orally and in writing. Must have a high level of energy, creativity and flexibility.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in Human Services, Social Services, Psychology, or related field. Experience working with at-risk populations is a must. One year of previous case management experience is required. Must have previous housing experience, strong interpersonal skills and the ability to develop and cultivate relationships with the social service community and other homeless service providers. Experience working with Veteran population is preferred. Must be highly organized, excellent at multitasking and demonstrate the ability to work with diverse populations in a fast paced work environment. Experience and knowledge in providing services to oppressed populations and effectively collaborate with multiple human service providers are essential.
English required, however bilingual (English/Spanish) is preferred.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Must be sensitive to the dynamics associated with homeless individuals/families. Must be able to react swiftly and effectively in crisis situations. Must possess good conflict resolution skills. Logic and ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
CERTIFICATES, LICENSES, REGISTRATIONS
A valid Texas Driver’s License, a reliable motor vehicle and liability insurance are required
OTHER SKILLS AND ABILITIES
Ability to proficiently operate a PC computer, ten key calculator, copier, printer, fax machine, and must be well-versed in Microsoft and Google apps. Willingness to learn new programs and applications is essential. Maintains regular prompt attendance. Ability to handle crisis situations with maturity.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel office equipment; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. May be required to work flexible hours to include evenings and weekends.
SAMMinistries provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion, sex, national origin, age,
disability or genetics. In addition to federal law requirements, SAMMinistries complies
with applicable state and local laws governing nondiscrimination in employment in every
location in which the organization has facilities. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation and training.
This is a grant funded position.